Privacy Policy
Finsoul Network KSA operates the website isoconsultantsksa.com, providing ISO consultancy, certification support, and related compliance services in Saudi Arabia.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or use our services. By using this Site, you agree to the terms described below. If you do not agree, please discontinue use of the Site.
1. Information We Collect
a) Information You Provide Directly
When you fill out our Contact Us form, Book an Appointment form, request a quote, or otherwise communicate with us, we may collect:
- Full name
- Company/organization name
- Email address
- Phone number
- Business details you share (e.g., industry, ISO standard of interest, project scope)
- Any other information you voluntarily submit in message fields
b) Information Collected Automatically
When you browse the Site, certain information is collected automatically through cookies and similar technologies, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and referring URLs
- Approximate geographic location (city/region level)
c) Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, understand how visitors use it, and improve our services. This may include:
- Essential cookies — required for basic site functionality
- Analytics cookies — e.g., Google Analytics, used to understand visitor behavior and site performance
- Advertising cookies — e.g., Google Ads / Google Ad Manager / DoubleClick cookies, if we run remarketing or paid advertising campaigns
Third-party vendors, including Google, may use cookies to serve ads based on a user’s prior visits to this website or other websites. You can learn more about how Google uses data when you use our partners’ sites or apps at: https://policies.google.com/technologies/partner-sites
You can control or disable cookies through your browser settings. Note that disabling cookies may affect Site functionality.
2. How We Use Your Information
We use the information collected to:
- Respond to inquiries, quote requests, and appointment bookings
- Provide ISO consultancy, documentation, audit, and certification support services
- Communicate updates, proposals, or service-related information
- Improve our Site’s content, layout, and user experience
- Analyze traffic and marketing campaign performance
- Comply with legal and regulatory obligations
- Prevent fraud, abuse, or security incidents
We do not sell your personal information to third parties.
3. How We Share Information
We may share information with:
- Service providers who support our operations (e.g., website hosting, email delivery, CRM/ERP tools such as Odoo, accounting software such as QuickBooks)
- Analytics and advertising partners (e.g., Google Analytics, Google Ads) to measure Site performance and ad effectiveness
- Certification bodies or auditors, only where necessary and with your knowledge, as part of delivering consultancy services
- Legal or regulatory authorities, where required by Saudi law or a valid legal process
All third parties are expected to handle your information securely and only for the purposes for which it was shared.
4. Google Analytics & Advertising Disclosure
This Site may use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors engage with the Site. Google Analytics uses cookies to collect standard internet log information and visitor behavior in an anonymous form.
If we run Google Ads campaigns, we and our vendors, including Google, may use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the Google advertising cookie) together to:
- Inform, optimize, and serve ads based on someone’s past visits to our Site
- Report how ad impressions and interactions relate to visits to our Site
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purpose it was collected for (e.g., responding to your inquiry, delivering a consultancy project)
- Meet legal, accounting, or regulatory requirements
6. Data Storage & Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on applicable law — including the Saudi Personal Data Protection Law (PDPL) — you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data, subject to legal or contractual limitations
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant Saudi data protection authority
To exercise any of these rights, contact us using the details in Section 10.
8. Third-Party Links
Our Site may contain links to third-party websites (e.g., certification bodies, partner organizations). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
9. Children's Privacy
Our Site and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Finsoul Network KSA 📞 +966 54 865 6146 📧 info@finsoulnetwork.com 📍 Office 201 (4th Floor), SQ Tower, GCC Road, Al-Khuzamah, Eastern Province, Al-Khobar, Kingdom of Saudi Arabia
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The “Last Updated” date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend having it reviewed by a legal professional familiar with Saudi PDPL requirements before publishing.